IT Infrastructure

IT Infrastructure Management: We focus on the following service areas in the Infrastructure Management Services:

• Helpdesk – Call logging & Resolution, SLA Management.
• Server Management – Server Monitoring & Administration.
• Storage Management – Storage allocation, monitoring & administration.
• Network Management - Monitoring, Administering and Diagnostics of the network and its components services.
• Desktop Management – Desktop build & Support services for end user computing.
• Email Management – Mailbox Administration & User Management.
• Database Management – Database Administration, Performance Management, Tuning & Optimization.
• Security Management - Continuous monitoring and reporting pertaining to intrusion detection, manage security services and security events.